Guided claim evidence for insurance brokers

Every claim
starts clearer.

ClaimSnap guides the client, checks each photo and organises the evidence—so your team reviews the claim instead of chasing it.
Storm-damaged gutter and roof edge on an Australian suburban home
Next photoShow the damaged gutter edge.Move closer and keep the full section in frame.

Photo quality: clearReady to continue

Storm damage18 Pacific Avenue

One connected journey

Simple for the client.
Useful for your team.

ClaimSnap turns the agency's existing policy context into a calm, guided capture—and returns everything in one place for review.
ClaimSnapStep 2 of 4
Storm damage being documented in the ClaimSnap client journey
Damage detailPhotograph the damaged gutter edge.

Move closer. Keep the complete bent section visible.

Quality checked before moving on
ClaimSnapReady for review
Claim CS-1048

Storm damage

Amelia Carter · 18 Pacific Avenue

01

Policy contextOn file

Source attached
02

EvidenceIn capture order

Quality checked
03

Open itemsClearly marked

Human review required
Nothing has been sent to an insurer.Open claim record →
1

Context is ready.

The agency's policy record shapes the experience before the client starts.

2

The next step is clear.

The client sees one useful instruction at a time, in plain language.

3

The record comes together.

Every accepted photo, answer and open item remains connected for review.

The admin ClaimSnap removes

ClaimSnap does the collecting.
Your team does the deciding.

The repetitive work between first notification and review is where the time goes. ClaimSnap takes on that middle.
Without ClaimSnapWith ClaimSnap
01
Manual workRead the policy schedule and build a claim checklist.
ClaimSnap handlesPolicy context prepares the right capture steps.
Less request writing
02
Manual workChase blurry, incomplete or unrelated photos later.
ClaimSnap handlesEach photo is checked while the client is still capturing.
Fewer follow-ups
03
Manual workDownload, rename and match files to the claim.
ClaimSnap handlesEvidence arrives attached to the step that requested it.
No evidence sorting
04
Manual workRe-read emails and messages to find what is missing.
ClaimSnap handlesOpen items and client explanations are clearly marked.
Faster gap review

Built for the real world

Different claims.
One clear way forward.

Specific instructions for the incident. A familiar experience for every client.
Water damage across the ceiling and floor of an Australian home
Escape of waterShow the source and every affected room.
Two damaged vehicles after a suburban motor collision
Motor damageCapture the vehicles, damage and surrounding scene.
Damaged front-door frame after a residential break-in
Break-in and theftRecord the entry point before anything is disturbed.

ClaimSnap intelligence

It reads. It checks.
It organises. You decide.

Helpful preparation inside the claim record. Visible, editable and always subject to human review.
01

Reads the context.

Useful policy details shape the journey without making the client interpret a schedule.

02

Guides the capture.

The next photo or question changes with the incident, the policy and what is still missing.

03

Checks the evidence.

ClaimSnap checks quality and finds gaps while the client can still fix them.

04

Prepares the review.

Photos, answers, policy context and open items return as one organised record.

Human control, always on

Assistance without the black box.

  • Your team can review and correct extracted policy details.
  • The client can correct AI-suggested details.
  • Authorised agency staff review evidence and create the report.
  • Nothing is automatically submitted to an insurer.

Start free

Start with ten.
Scale when you're ready.

Every new agency workspace includes 10 completed captures. No card required.

Essential

$49AUD

10 completed captures$4.90 each · For smaller brokerages and occasional claim activity.Start free
Most popular

Growth

$219AUD

50 completed captures$4.38 each · For active teams that want a lower cost per capture.Start free

Agency

$399AUD

100 completed captures$3.99 each · For larger books and higher monthly claim volumes.Start free
The client is never blocked by billing.Only when the client submits a completed capture.Drafts, retakes and requested additions cost no extra credit.
Planned pack prices are in Australian dollars. Paid checkout is not yet open, and new requests stop after the 10 included captures are committed or used.

Privacy and control

Private by design.

ClaimSnap helps authorised people handle claim information. It does not route around them.
01

Separate workspaces

One agency cannot browse another agency’s clients, policies or claims.

02

Scoped access

Clients see their own records. Staff access follows their assigned role and second-step security.

03

Editable assistance

AI prepares information for review. It does not make coverage or claim decisions.

04

Recorded activity

Important changes, reviews and approvals stay connected to the person and time.

Good to know

Clear boundaries.
No surprises.

Does ClaimSnap make claim decisions?

No. It prepares editable information and highlights gaps. Authorised people review the evidence and decide what happens next.

Does every client get their own login?

Yes. Clients see their own policies and claims, then choose the affected policy when they need to start a claim.

Does ClaimSnap send anything to the insurer automatically?

No. ClaimSnap does not automatically submit a claim or notify an insurer. The agency remains in control of the handoff.

When does a capture use a credit?

Only when the client submits a completed capture. Drafts, retakes and broker-requested additions do not consume another credit.

Start free · 10 captures included

A clearer claim starts here.

Create your agency workspace. No card required.
Start free
10 completed claim captures included. No card required.